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Occasionally packages are returned to us as undeliverable. When
the carrier returns an undeliverable package to us, we issue a full refund
including shipping charges.
We are unable to re-send orders that are returned to us as undeliverable.
If you would still like to purchase items that were undeliverable, you are
welcome to place a new order on our website.
If you suspect your order cannot be delivered as addressed and you have
not received confirmation of its return or refund after 4 weeks from the
estimated delivery date, please contact us.
If you have decided that you do not want the merchandise after it has
been shipped, but before it arrives, DO NOT REFUSE THE POSTAL DELIVERY.
If the package is refused you will be liable for brokerage charges and duty
incurred upon its return.
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