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July 04, 2008 .
Home > Help > Shipping & Returns > Shipping Restrictions

Shipping restrictions

To be able to serve our international customers, Echinastone.com thoroughly investigates and checks all international orders for fraud and we will prosecute to the full extent of the law for any fraudulent activities, which may arise.

Echinastone reserves the right to hold up or refuse to ship any international order it deems fraudulent. Due to high risk of fraud, Echinastone.com does not ship to the following countries:

  • Afghanistan
  • Albania
  • Angola
  • Colombia
  • Cambodia
  • Congo
  • Cuba
  • Egypt
  • Ethiopia
  • Iran
  • Indonesia
  • Iraq
  • Lebanon
  • Lithuania
  • Libya
  • Malaysia
  • Nigeria
  • Sierra Leone
  • Pakistan

This list may change at any time at our discretion due to an increase in insurance claims and fraudulent credit card transactions and other country´s trade restrictions or import practices.

Please review our full International Order Policy for more information.

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  • What is an additional verification?

    Echinastone.com recognizes that a minor inconvenience may be posed to some international customers whose patronage we fully appreciate. Some security measures are necessary due to a very small percentage of parties with criminal intent, and due to complications associated with international credit card verification ( excluding U.S. and UK).

    Therefore, to facilitate processing of your order, in some circumstances we may ask that one or more of the following information be faxed or e-mailed to us:

    Front and back copy of the credit card being used to make your purchase.

    A photo identification that contains a signature and matches the first and last name on the credit card being used.

    A recent credit card statement that matches the first and last name on the credit card being used.


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