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If you have a tracking or delivery confirmation number, follow the links below
for more information. If you are not sure whether or not your order has been shipped,
check the status of your recent orders in your account.
- Federal Express
http://www.fedex.com
- Registered Mail
Registered mail do not have tracking numbers, but you may be able to get more
information on this package by contacting your local post office or your letter
carrier.
Once you have followed the link to the appropriate shipper website, you will be
prompted for the shipment tracking number. You can find this number at the
bottom of the confirmation e-mail message sent to you at the time of shipment.
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- What if my package is damaged, lost or delay?
Claims for loss, damage or delay is valid for insured packages only.
All claims must be notified to us within 12 days after delivery of the shipment,
failing that, no action for damages may be brought.
If you have decided that you
do not want the merchandise after it has been shipped, but before it arrives,
DO NOT REFUSE THE POSTAL DELIVERY. If a product is refused you will be liable
for brokerage charges and duty incurred upon its return.
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