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The online order checkout is an easy to follow 3 to 5 step wizard,
which takes between 1 to 3 minutes to complete depending on your connection
speed. If you are a new customer placing your first order we recommend
that you read our First Time Visitors
guide to ordering.
Sign in
To begin the order checkout process you need to have at least one
item in your shopping cart and have a valid e-mail address. From your
Shopping Cart, click the "ORDER CHECKOUT" button located under the
items list.
The first screen appears after you click the "ORDER CHECKOUT"
button which will ask you to specify if you are a new or an existing customer.
If you are an existing customer, select the appropriate option, enter your password
and click the "NEXT" button.
You will not see this screen if you previously checked the "Remember Me" box, or if you have already signed in to your Account.
Select your Shipping and Billing address
Your shipping address is where the items will be sent. Select your shipping
address from the existing addresses or create new. You may select a different
billing address, to do that checkmark the box under your existing address
list and click the "NEXT" button.
Select Shipping and Payment methods
Select your shipping method. The shipping cost and time depends on the method
you select. Under each shipping option you will find a short explanation and on
the right side the shipping cost against your order.
Select your payment method. Under each payment option
you will find a short explanation of each method. The order dispatch time depends on the method
you select. Only Credit and Debit cards orders process immediately, all other methods
require fund clearances which may take up to 15 days
If you select to pay by Credit or Debit Card, make sure that you select the right
card name (Visa, MasterCard, etc) from the pull down menu.
Review and confirm your order
When you complete all the steps you will see the summary of your order. At this point
you can change or cancel your order. If you are sending a gift, add your gift message
or any special instructions or comments in the form provided. Review it and if
everything is correct press "CONFIRM THE ORDER" button. If you do not press this
button, your order will not be submitted.
After you have confirmed your order, allow some time for processing. This may
take from a few seconds up to 3 minutes, depending on your connection speed and
chosen payment method. After we have processed your order, you will see the order
confirmation screen and can review it by clicking "My Account" button on the
right top on every page on our site.
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