Completing the auction transaction

If you are a first time customer of Echinastone.com and have won some Echinastone.com´s auctions at Ebay, Yahoo or Amazon, please read below, otherwise sign in to your account and follow the easy on screen instructions.

Review your unpaid auctions

To review your unpaid auctions you need to go to:

http://www.echinastone.com/account/auctions/

and sign in using the same e-mail address you used at the auction site. If there are any pending auctions for you to pay, a list of your confirmed bids will appear. Please note that it will take up to 48 hours to update our system and if nothing is shown, please check later.

Select unpaid auctions

If there are any pending auctions for you to pay, a list of your confirmed bids will appear. Select the items (checkmark box on the left of each item) you are ready to pay for and click the "ADD TO SHOPPING CART" button located under items list.

All items you select to pay will be placed into the shopping cart for your final review. Click the "ORDER CHECKOUT" button to start the order checkout process. You will be prompted to enter your shipping address and select shipping and payment methods.

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Ordering & Paying

	Step-by-step Guide to Ordering
	Managing Your Shopping Cart
	Rebates, Promotions and Gift Certificates
	Completing the Auction Transaction
	Completing the Order Checkout
	Order Form Troubleshooting

How do I bid on your auctions?
Look over our items listing and enter your maximum bid in the box at the bottom of the detail item page. You must registered as a user at the auction website. And please do not bid, if you are not going to complete your buying transaction.
How long will it take for me to receive notification of my won auction and how can I make a payment?
After winning the auction you will receive notification by email within 24 hours which will contain instructions on how to complete your transaction.
When should I pay for the won auctions?
The auction transaction must be completed within 20 days after the auction has ended, otherwise it will be cancelled and negative feedback posted.
I´ve won two auctions under two different email addresses. Can I combine them into one shipment?
No, your e-mail address is also your unique account name in our system, so only one email account can be used to combine different items into the same shipment.
How do your Dutch Auctions works?
Dutch Auction listings are sold by pieces and when bidding on these auctions you must purchase within the stated minimum and maximum sizes.

Please note, that you are unable to specify cuts, types, colors, weights and sizes when purchasing from our Dutch Auctions, as the lot is divided randomly among all successful bidders.

Generally, the more you bid, the greater chance you have of obtaining a greater variety and selection.

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