Buy precision cut genuine gemstones on-line
.  Echinastone.com offers precious and semi-precious loose genuine gemstones in calibrated and  free form sizes faceted using advanced fully automated cutting technology.  Also, precision machine-cut sapphires and rubies featuring perfect symmetry.
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Home > Help > First Time Visitors > First Order

Placing your first order

Find Items

First you will need to browse or search for the items you would like to order. When you find an item that interests you, click the name of the item to see its product detail page. Here you will find more information about the item, including an availability estimate of how long it will take before the item will be ready to leave our office.

Add Items to our Shopping Cart

If you want to order an item from Echinastone.com, press the "ADD TO SHOPPING CART" button on the item´s product detail page. You can access the contents of your Shopping Cart at any time by clicking the Shopping Cart button at the top of every page of our website.

Proceed to Order Checkout

Take a moment to review all of the items you have placed in your Shopping Cart. When you are ready to place an order for everything in the Shopping Cart, click the "Order Checkout" button. You will be taken to the first page of the order form.

Enter your email address, indicate that you are a new customer, and click the "Next Step" button. Please note, that the e-mail address you provide here will be the only email address to which we can send information about your orders.

As our welcomed first time customer, please provide the default information about yourself, such as your address, which you may use as a shipping and/or billing address and create a password.

Complete Order Checkout and Submit Your Order

Follow easy onscreen instructions and select your delivery address, shipping and payment methods. Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the "CONFIRM THIS ORDER" button to submit your order. Once you place your order, we will send you a confirmation email message. We will send you another email message at the time of shipment.

Track Your Order

If you would like to review or change something about the order you placed before it enters the shipping process, click the My Account button in the top right corner of all pages on our website.


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  • Do you accept international orders?

    Echinastone.com welcomes orders from all over the world. Ordering internationally will affect delivery time. However, due to the high risk of fraud with international orders we have had to implement certain restrictions.

  • What is your return policy?

    At Echinastone.com we want you to be happy every time you shop with us, so we make our return policy simple. For gemstones, our guarantee means that if for any reason you are unhappy with what you have purchased just return it to us in its original condition within 15 days and we will issue a full refund for the price of the item.

    We will also be happy to refund the delivery charge if the return is a result of our error. For more information please read our full return policy.

  • I won your items on the Auction, how do I pay?

    Echinastone.com supports only Ebay and Yahoo auction settlement. To review your unpaid auctions you need to sign in using the same email address you used at the auction site.

    If there are any pending auctions for you to pay, we will display a list of your confirmed bids. Simply select the items you are ready to pay for and click the "ADD TO SHOPPING CART" button located under items list. All items you select to pay will be placed into the shopping cart for your final review. Click the "ORDER CHECKOUT" button and submit your order



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